FAQ's

Online store items will typically ship in three business days, with many items shipping next day.  Larger orders may take extra time.  Custom orders placed directly with TCI's sales team, will vary depending on quantity and availability.

Online store items are sold through distribution, and require online credit card payment.  No terms are available.

Custom orders, placed directly with TCI, will be subject to custom pricing, and terms are available, pending credit check.

Currently we only sell to US customers.  Please contact us directly for international orders.

Online Store items ship via your choice of carrier from Gardena, CA. Lead times are available on the site as estimates. For custom orders, our Sales Team will work with you on choice of shipping method.

Please see our Terms and Conditions.

For Online Store items, TCI’s minimum is $25.00 (before tax and shipping). For custom orders, we typically require a $250.00 minimum.

All products ship from our main location in Gardena, CA.

No.  Sizes shown are stocked items.  Should you require a custom size, we'd be happy to quote.

Custom orders can be will-called.  All Online Store sales will be delivered via ground freight or parcel.

Yes.  Freight collect can be used for custom orders.  Collect accounts cannot yet be used for Online Store orders.

We have partnered with several distributors.  Each distributor has control of their own pricing.

No problem!  Please use our Quote Request Form and we’ll provide a customized quote, typically same day.

No problem!  Please use our Quote Request Form and we’ll provide a customized quote, typically same day.

TCI has been in business since 1956. Learn more here.