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FAQ's

Orders and Shipping

How long will it take to ship my items?

Online store items will typically ship in three business days, with many items shipping next day. Custom orders placed directly with TCI's sales team, will vary depending on quantity and availability.

When will my product be delivered?

Online Store items ship via your choice of carrier from Gardena, CA. Lead times are available on the site as estimates. For custom orders, our Sales Team will work with you on choice of shipping method.

What is TCI's return policy?

Please see our Terms and Conditions.

Is there a minimum order amount?

For Online Store items, TCI’s minimum is $25.00 (before tax and shipping). For custom orders, we typically require a $250.00 minimum.

Where will my product ship from?

All products ship from our main location in Gardena, CA.

Product Info

Are Material Test Reports available?
  • For all precision blanks, test reports are always included at no charge.
  • Vise Jaws do not come with test reports.
What is the difference between 2-sided and 6-sided precision blanks?

Our 2-Side Precision Blanks are ground or milled on the thickness only, whereas our 6-Side Precision Blanks are tight-tolerance on all sides/dimensions.

What if I need a custom size or tolerance?

No problem!  Please use our Quote Request Form and we’ll provide a customized quote, typically same day.

Can you handle large quantity or production orders?

No problem!  Please use our Quote Request Form and we’ll provide a customized quote, typically same day.

Company Info

How long has TCI been in business?

TCI has been in business since 1956. Learn more here.

How secure is the online shop? Is my data protected?

View TCI’s Privacy Policy

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