AS9100C certifies our quality management, processes, and product control to meet requirements specific to the aerospace community. This ensures our comprehensive quality system focuses on areas directly impacting product safety and reliability in the aerospace industry. The value to all of our customers includes documented quality management and manufacturing processes that ensure repeatable quality from part to part.
TCI is ISO 9001:2008 certified. However, the true measure of our Quality is the degree to which our customers express satisfaction with our products and services through long-term business relationships. Our industry is characterized by intense competition. The quality of our products and the quality of our service to our customers are the most important deciding factors between winning and losing business.
We will meet or exceed our customers’ expectations for Quality in Manufacturing and Service.
We will meet these expectations with a sense of urgency and a high degree of accuracy, assuring that our customers receive what they need, when they need it, in a condition that they expect.
We will pursue continuous improvement and innovative leadership in our company in support of this Quality Policy to create a competitive advantage for our customers and ourselves.
We will dedicate ourselves to developing Quality Relationships that result in continuous improvement in communication and teamwork, both internally and with our customers.
We will be a Quality corporate citizen by providing meaningful employment, complying with all local, state and federal statutes, maintaining fiscal responsibility, actively supporting the needs of our community and by actively supporting our industry.
We will conduct our company’s business with high ethical standards and fair judgments, which reflect our core values.
TCI is dedicated to achieving the best possible relationship with internal and external customers. Our dedication includes providing fair-priced products and services that meet customers’ requirements and expectations. We maintain our dedication by focusing on customer relationships and continually improving our QMS through measurable quality objectives.